Privacy Policy
Effective Date: 4th September 2025
Welcome to Dundia (“we,” “our,” “us”). We are committed to protecting your personal data and respecting your privacy. This Privacy Policy outlines how we collect, use, and protect the information you provide when using the Dundia mobile application (“App”). This policy applies to users in both the European Union (EU) and Kenya.
2. Information We Collect
a. Information You Provide Directly:
- DJ Account Information: When you sign up as a DJ, we collect your email address, password, DJ name, bio, and website details. You can also update this information through your account settings.
- User Account Information: When you sign up as a user (listener), we collect your email address, password, full names, and bio. This information can also be updated through your account settings.
- Event Information: DJs can create events with details such as event name, description, poster, cover, address, ticket price, and DJ assignments.
- Mix Information: DJs can upload mixes with details such as name, description, genre, and audio files.
- Song Requests: Users can create, update, or delete song requests to DJs.
b. Information Collected Automatically:
- Usage Data: We collect information on how you interact with the App, including navigation patterns, session duration, and interactions with content.
- Tracking Data: If allowed, we collect information on your mobile app usage to improve user experience and provide targeted offers.
3. How We Use Your Information
- To Provide and Improve Services: We use your information to facilitate account creation, manage events, process song requests, and improve our services.
- Marketing Communications: If you opt-in, we will use your email to send marketing offers and updates.
- Security: We use your data to enhance the security of our services and protect against unauthorized access.
4. Sharing Your Information
- With Service Providers: We may share your data with third-party service providers who assist us in providing and improving our services.
- For Legal Compliance: We may disclose your information if required by law or in response to valid requests by public authorities.
5. Your Privacy Choices
- Account Settings: You can update your account details and privacy settings through the App.
- Marketing Preferences: You can opt in or out of receiving marketing communications through your account settings.
- Data Tracking: You can choose to allow or disallow tracking of your mobile app usage.
6. Data Security
We take reasonable measures to protect your information from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet or method of electronic storage is completely secure.
7. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.
8. Children's Privacy
Our App is not intended for children under the age of 13. We do not knowingly collect or solicit personal data from children under 13. If we discover that we have inadvertently collected such data, we will take steps to delete it.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on the App. You are advised to review this Privacy Policy periodically for any changes.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at support@dundia.com.